Communication Services

B&L Telephone provides a wide range of services to help your business communications:

Servicing Existing Business Communication Equipment:
*    Existing Phone Systems
*    Existing Auto Attendants
*    Existing Voice Mail
*    Move, add, or change on existing phone equipment

B&L Telephone will service your existing phone system without "pushing" you to purchase a phone system from us. We promise to give you and your existing phone system the same attention to detail that we give to all of our customers no matter how big or small. We pride ourselves on our customer service. And REMEMBER that we provide SAME DAY/NEXT DAY service on all service calls.

Voice/Data Cabling:
Are you getting ready to begin or already under new construction of your new location? Or are you ready to have proper connections of voice and data cabling for your phone system and computer locations in your office? B&L Telephone is the expert in voice and data cabling. We know and understand all the "do's and don'ts" of running voice and data cables. We do so by being very particular of each and every detail to make sure that the connections are correctly placed to what your office’s needs are as well as making it "look good".

Servicing Existing Surveillance Equipment:
Do you already have the surveillance equipment in place that fits your needs but you need a company to service it? Do you need a camera relocated or one added? B&L can service and handle your existing surveillance equipment.

Free Needs Analysis:
Are you concerned about your technology for today’s business needs but are not sure where to begin? B&L Telephone would be happy to give you a free needs analysis on your business communication equipment to help you decide what your options are. Your existing equipment may be just right for your company. You may need to add a phone or two, maybe voice mail, or you may decide that you want to start fresh with the highest quality and most reliable business communication equipment offered today purchase through us, a NEC Authorized Ultracom Provider.

The UX5000 is a comprehensive integrated solution designed to meet the unique challenges of both business telephony applications and VoIP. This top performance communication server supports pure peer-to-peer IP telephony connectivity, advanced networking, traditional digital switching, or a combination - all from one solution! It allows your organization to converge your voice and data network and benefit from the cost-saving advantages, convenience, and ease of use afforded by networked communication servers. VoIP provides seamless internal and external communications and access to advanced data and productivity tools. By integrating diverse hardware components and software applications, NEC brings control of telephony features and related call information right to the user’s PC, and provides advanced Computer Telephony Integration (CTI) throughout your organization. Reduce costs and improve network efficiency by transparently sharing communication features and resources between branch or remote locations with CygniLink. Share voice mail and other applications for additional cost savings.
         Even if you’re not ready to migrate to 100% IP telephony immediately, UX5000 will work for you. You can deploy traditional circuit-switched technology, VoIP or a combination! You have the freedom to adopt VoIP when and where you need it without rendering your existing systems obsolete - providing a superior return on your investment.

Customize The Best Communication Solution For Your Business
         The extensive feature set and reliable call processing applications are mature, efficient and dependable - yet intuitive and easy to use. The architecture and design of the UX5000 delivers high performance, optimal voice quality, and reliability. A compact yet powerful solution that is simple to deploy, administer and maintain. The UX5000 can start small and can cost-effectively expand to 712 ports.

In today’s business climate, there is simply no place for long call holding periods, incorrect call routing or lost messages. While organizations seek additional features to address these needs, they also expect improved efficiency, economy and convenience. UX Mail is a fully-digital, in-chassis voice mail that is best able to meet these expectations. Digital integration brings increased speed and accuracy to your voice mail system. And since UX Mail is a blade that plugs right into the UX5000 chassis, it is easy to install. In addition to powerful Voice Mail and Automated Attendant features, UX Mail also offers the latest Unified Messaging technology. UX Mail Unified Messaging integrates and synchronizes your voice mailbox with your email inbox.

IntraMail is a full-featured Voice Mail Auto Attendant system that will transfer incoming callers and record Voice Mail messages. Eliminate or minimize the need for an operator or receptionist. IntraMail automatically answers incoming calls and provides callers a wide variety of dialing options (i.e., press 1 for Sales, press 2 for Service).

Fax Detection
The Automated Attendant can automatically detect incoming fax calls and transfer them to a fax machine, maximizing the use of your telephone lines.

Email Integration
Receive notification of a new voice mail message to your inbox or Email device. In addition, the sent notification can optionally include the recorded message as a WAV file attachment. With this option, if you have the ability to access your Email, you can also have the ability to listen to your voice mail messages without having to call your office.

Business today demands efficient, seamless communication to enable rapid decision-making and customer responsiveness. NEC's UNIVERGE 360 is our approach to help small to medium-sized businesses succeed at this accelerated level by placing people at the center of communications. The UNIVERGE® SV8100 Communications Server is an integral part of this initiative.

The UNIVERGE SV8100 Communications Server is the ideal system for SMBs that wish to compete and grow their businesses over time. This robust, feature-rich solution is completely scalable and can be expanded to meet your communications needs both now and in the future.

Designed to be both versatile and scalable for your growing business needs, the SV8100 supports TDM, IP, video, wired or wireless. It also provides three on-board applications and a full range of high-powered features that can be transparently shared between branches or remote locations. Individuals, departments and locations can work more efficiently by using this feature to communicate seamlessly in real time. Click here for more info

For today's small-to-medium size businesses (SMB), there is simply no place for long call-holding periods, incorrect call routing or lost messages. While organizations seek the right solution to address these issues, they also expect improved efficiency, economy and convenience. The UNIVERGE® VM8000 InMail Solution, a part of NEC’s UNIVERGE360 approach to fully integrate communications into the business environment, is ideal for SMBs wishing to ensure that all callers get to the people and information that they need without prohibitive hold times or dropped calls. It is an embedded solution for the UNIVERGE SV8100 Communication Server that provides digitally-integrated voice messaging capabilities and Automated Attendant features to meet a SMB's communication needs both now and in the future. Click here for more info

Since 1977, Valcom has been providing the highest quality loudspeaker paging and telecommunication system enhancement intercom products. Valcom's extensive systems offering includes page control interfaces, VoIP LAN/WAN connectivity, ceiling / wall speakers, paging horns, background music, Privacy spot sound masking, power supplies and door entry systems.

As the largest provider of telephone integrated paging systems in the world, Valcom is the standard product offering for major telephone companies and also the overwhelming choice of Fortune 500 Companies who want to maximize their communications speed and convenience.

Valcom's pre-engineered technology uses your existing infrastructure, which eliminates the need for additional wiring when connecting speakers and other intercom products. By utilizing CAT3/5/5e/6 cable, system adds, moves and changes are much quicker and easier to accomplish.

For obvious reasons, B&L Telephone utilizes VALCOM systems for our loudspeaker and paging systems integrated into your telephony and VoIP system.